Not available for borrowing.

( 0 / 0 unit )

Loan Duration (day): 7

Once a Customer, Always a Customer, 3rd edition

by Chris Daffy

Publisher - Oak Tree Press

Category - Finance & Investments

This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition — which includes a new chapter on e-service — Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!

Please login to borrow the book.